Archive for May, 2008

Customer satisfaction surveys

Posted on May 5, 2008. Filed under: online survey, online-survey-tool | Tags: online survey, online survey software, customer satisfaction survey |

We all know customer satisfaction is essential to the survival of our businesses. How do we find out whether our customers are satisfied? The best way to find out whether your customers are satisfied is to ask them.
When you conduct a customer satisfaction survey, what you ask the customers is important. How, when , [...]